GQ Airport Shuttle Saarbrücken – Terms & Conditions (Airport Transfer Service Germany)
(All Transfers Depart from Saarbrücken)

GQ Airport Shuttle – Airport Transfer Service from Saarbrücken

GQ Airport Shuttle provides professional, pre-booked airport transfers starting exclusively from Saarbrücken, Germany.

We specialize in transfers from Saarbrücken to:

Frankfurt Airport
Luxembourg Airport
Saarbrücken Airport
Other cities across Germany and Europe

???? Important: All rides start from Saarbrücken or surrounding areas.
We do not offer standalone transfers starting outside Saarbrücken.

Fleet:

Ford Fiesta Trend (Economy)
VW Caravelle Comfortline (Group Shuttle)
Mercedes-Benz C-Class Kombi (Premium Transfer)

All bookings are fixed-price, contract-based transport services.

1. Scope of Service

By booking, you enter a binding passenger transport contract for a specific date and time.

This applies to:

Airport transfers from Saarbrücken
Hotel pickups in Saarbrücken
Private and business chauffeur services

2. No Right of Withdrawal (§312g BGB)

This is a time-specific transport service.
Therefore, no right of withdrawal applies under §312g BGB.

3. Cancellation Policy

3.1 Non-Refundable Bookings
100% charge applies for:
Cancellations
Changes
No-shows

3.2 Standard Bookings
Free cancellation up to 14 days before pick-up
Bookings made 84+ days in advance:
Free cancellation up to 28 days before travel

3.3 Non-Refundable Period
After the free cancellation window:
100% of the booking amount is payable

4. Waiting Time Policy
Airport Pick-Up
60 minutes free waiting time after landing
After that:
€20 per 30 minutes

After 120 minutes:
Booking may be cancelled
Full charge applies
Saarbrücken City Pick-Up
15 minutes free waiting time
€10 per 15 minutes thereafter
No-Show Policy
After 30 minutes delay:
Considered a no-show
100% charge applies

5. Flight Policy
Flight Delays
Flight tracking is used if details are provided
Waiting time rules apply
Flight Cancellation
More than 24h notice → 1 free reschedule
Less than 24h → 100% charge applies

6. Airport Pickup Coordination

Customers must notify via WhatsApp or Email after flight take-off.

Failure to notify:

May result in delays
No liability for late pickup

Maximum waiting time:

60 minutes included
After that, service may be considered completed

7. Customer Responsibilities

Customers must provide:

Correct flight details
Pickup address in Saarbrücken region
Valid phone number

No liability for:

Incorrect information
Airport delays (customs, baggage, immigration)

8. Liability
Limited to intent and gross negligence
No liability for:
Missed flights
Traffic delays
Force majeure

9. Payment & Chargeback Protection

Payment methods:

Stripe
PayPal
Online banking
Invoice

All charges are legally binding, including:

Waiting time
No-shows
Cancellations

Applies to:

PayPal disputes
Stripe claims
Credit card chargebacks

10. Legal Compliance (PBefG)
Operates under §49 PBefG (chauffeur service)
Pre-booked service only
No street pickups

11. Jurisdiction
German law applies
Jurisdiction: Saarbrücken, Germany

12. Booking Channels

Applies to bookings via:

Website
Email
Phone
Third-party platforms

✅ CHECKOUT CONSENT

☑ I agree to the GQ Airport Shuttle Terms & Conditions.
I understand that all transfers start from Saarbrücken and no right of withdrawal applies (§312g BGB).